Privacy policy

Cold UK (“we”) is the data controller for personal data you provide when you browse or order from this site. This summary explains what we collect and why. Replace the bracketed company details with your registered details before going live.

What we collect

• Order details: your name, delivery address, email and the items you buy, so we can fulfil and support your order.
• Payment: card payments are processed by Revolut. We do not see or store your full card number.
• Usage & ads: basic analytics and, where you consent, advertising measurement (e.g. a Meta pixel) to understand which campaigns work.

Your rights

Under UK GDPR you can ask for a copy of your data, ask us to correct or delete it, or object to certain processing. Contact support@colduk.co.uk.

Retention

We keep order records as long as required for accounting and warranty, then delete them.

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